FAQs

We have no restrictions on any country.
Any person or company can participate in btplan.me
Sometimes problems of this kind are caused by errors of your web browser or network. There is no reason to worry, you just need to wait a few minutes and then try to log in again. First of all you need to clean the cache of your web browser. If the problem persists, please contact our support.
Yes, you can change some of your personal data through the personal account by yourself but email for security reason isn't changeable.
Once you make a decision about deposit amount, please, use one of the payment systems which cooperate with the company.